How Zenzap AI Agents Work
AI agents and connected tools, right in the chat

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Your agent, your control
Find customer profiles and messages
Search Listrak for supported customer profiles, segments, campaigns, messages, and lifecycle activity.
Create customer messaging
Create or trigger supported customer messages, campaigns, or journeys through Listrak.
Update profiles and segments
Change supported customer attributes, segments, subscription status, or campaign information in Listrak.
Flag lifecycle changes
Check Listrak for delivery issues, engagement shifts, lifecycle events, or customers that need attention.
Summarize engagement
Bring supported cross-channel customer engagement information from Listrak into the chat.
Run recurring lifecycle checks
Monitor supported customer activity in Listrak and surface meaningful changes.
Security & Compliance
Zenzap's AI agents are SOC 2, GDPR, and ISO 27001 certified, with full HIPAA compliance and signed BAA for healthcare teams.
Your data is never used to train AI models.
Integrate with Listrak to collect, unify, and interpret customer data to deliver personalized marketing that engages your customers.



































