How Zenzap AI Agents Work
AI agents and connected tools, right in the chat

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Your agent, your control
Find administrative healthcare records
Search ModMed for supported patient, practice, eligibility, claim, appointment, or administrative records available through the connection.
Check status and coverage
Retrieve supported claim, eligibility, appointment, authorization, or workflow status information from ModMed.
Update supported administrative records
Change supported non-clinical workflow, demographic, scheduling, billing, or administrative information in ModMed where allowed.
Flag administrative exceptions
Check ModMed for rejected, pending, missing, or incomplete administrative records that need attention.
Summarize operational information
Bring supported administrative healthcare information from ModMed into the chat.
Run recurring status checks
Monitor supported administrative workflows and surface changes that need follow-up.
Security & Compliance
Zenzap's AI agents are SOC 2, GDPR, and ISO 27001 certified, with full HIPAA compliance and signed BAA for healthcare teams.
Your data is never used to train AI models.
ModMed is a specialty healthcare technology platform that combines electronic health records, practice management, patient engagement, analytics, and revenue-cycle workflows.


































