How Zenzap AI Agents Work
AI agents and connected tools, right in the chat

.png)
Your agent, your control
Find incidents, alerts, and services
Search PagerDuty for supported incidents, alerts, services, teams, users, schedules, escalation policies, and on-call information.
Create and trigger incidents
Create or trigger supported incidents, alerts, notes, responders, or operational actions in PagerDuty.
Update incident status and ownership
Acknowledge, resolve, reassign, escalate, or update supported incident details in PagerDuty.
Coordinate responders and escalation
Add supported responders, conference details, notes, priorities, and escalation work in PagerDuty.
Flag urgent operational risk
Check PagerDuty for unacknowledged incidents, repeated alerts, on-call gaps, or services needing attention.
Report on incident operations
Summarize supported incident volume, response, resolution, service health, and on-call activity from PagerDuty.
Security & Compliance
Zenzap's AI agents are SOC 2, GDPR, and ISO 27001 certified, with full HIPAA compliance and signed BAA for healthcare teams.
Your data is never used to train AI models.
PagerDuty is a digital operations and incident response platform for alerts, services, incidents, on-call schedules, escalations, responders, automation, and operational analytics.



































