How Zenzap AI Agents Work
AI agents and connected tools, right in the chat

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Your agent, your control
Find reviews and survey results
Search ProvenExpert for supported reviews, survey responses, ratings, and customer feedback.
Create feedback requests
Create supported survey links, review requests, or feedback workflows in ProvenExpert.
Update survey settings
Change supported survey, invitation, contact, or response-management details in ProvenExpert.
Flag negative feedback
Check ProvenExpert for low ratings, critical responses, or new feedback that needs attention.
Summarize customer sentiment
Bring supported ratings, response themes, and feedback trends from ProvenExpert into the chat.
Monitor reputation
Run recurring checks in ProvenExpert and surface meaningful changes in customer feedback.
Security & Compliance
Zenzap's AI agents are SOC 2, GDPR, and ISO 27001 certified, with full HIPAA compliance and signed BAA for healthcare teams.
Your data is never used to train AI models.
ProvenExpert automates customer surveys, generates unique survey links, and tracks metrics for insightful business feedback.



































