Pylon

Work with Pylon Directly from Your Chat

Talk to Zenzap's Pylon AI agent like one of your team. Connect your account, then ask it to get things done, so work happens where the conversation does.

Get Pylon Agent

How Zenzap AI Agents Work

Connected

AI agents and connected tools, right in the chat

Tell your agent what you need in a message or voice note. It can work in Pylon for you, finding information, taking action, and keeping track of tasks.

Brooklyn (You)

Hey @Pylon agent, follow up on our discussion and make the updates

Brooklyn (You)

Done. It's all in Pylon.

Turn chat decisions into Pylon updates

Your agent connects the conversation to Pylon, so what your team decides in the chat doesn't fall through the cracks.

Your agent, your control

Choose what your agent can access and how it can act in Pylon. Require approval before actions, keep access read-only, or allow approved work to run automatically.

What Can Zenzap's Pylon AI Agent Do?

Find customer conversations

Search Pylon for supported tickets, conversations, customer details, and recent activity.

Create support work

Create supported tickets, notes, and follow-up tasks in Pylon directly from the chat.

Update tickets and ownership

Change supported status, priority, assignee, tags, or customer details in Pylon.

Flag urgent requests

Check Pylon for overdue, high-priority, or unresolved customer issues.

Summarize support activity

Bring the latest supported customer context and open items from Pylon into the conversation.

Coordinate the next response

Assign follow-ups and keep service work moving across the team in Pylon.

Security & Compliance

Zenzap's AI agents are SOC 2, GDPR, and ISO 27001 certified, with full HIPAA compliance and signed BAA for healthcare teams.
Your data is never used to train AI models.

Visit Trust Center

Pylon

About
Pylon

Pylon is a modern, powerful support system built for B2B.

AI Agents Have
Entered the Chat

Your conversations, team, AI agents, tasks, and tools in one place.

Get Pylon Agent

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© Zenzap LTD. All Rights Reserved 2026.

© Zenzap LTD. All Rights Reserved 2026.