How Zenzap AI Agents Work
AI agents and connected tools, right in the chat

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Your agent, your control
Find agents and call activity
Search Retell AI for supported voice agents, phone numbers, calls, recordings, transcripts, and recent activity.
Create and configure voice agents
Create or update supported agents, prompts, voices, tools, phone settings, and call behavior in Retell AI.
Start and manage calls
Launch or manage supported inbound and outbound calls, campaigns, transfers, and call workflows through Retell AI.
Review transcripts and outcomes
Retrieve supported transcripts, summaries, recordings, extracted data, and call results from Retell AI.
Flag calls that need attention
Check Retell AI for failed calls, escalations, low-quality outcomes, or important customer conversations.
Monitor recurring voice operations
Run scheduled call checks, reports, and follow-up workflows through Retell AI.
Security & Compliance
Zenzap's AI agents are SOC 2, GDPR, and ISO 27001 certified, with full HIPAA compliance and signed BAA for healthcare teams.
Your data is never used to train AI models.
Retell AI is a platform for building and operating conversational voice agents. It supports agent configuration, phone calls, transcripts, recordings, extracted data, call analysis, and integrations with business systems.


































