How Zenzap AI Agents Work
AI agents and connected tools, right in the chat

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Your agent, your control
Find incidents and alerts
Search Rootly for supported incidents, alerts, services, teams, responders, severities, timelines, and on-call information.
Create and declare incidents
Create supported incidents, alerts, tasks, follow-ups, or response records in Rootly.
Update incident response
Change supported status, severity, owners, responders, milestones, notes, and incident details in Rootly.
Coordinate responders and updates
Add supported responders, tasks, communications, status updates, and timeline events in Rootly.
Flag response work needing attention
Check Rootly for unresolved incidents, overdue tasks, on-call gaps, or response work that needs attention.
Report on incident operations
Summarize supported incident volume, response times, actions, outcomes, and service trends from Rootly.
Security & Compliance
Zenzap's AI agents are SOC 2, GDPR, and ISO 27001 certified, with full HIPAA compliance and signed BAA for healthcare teams.
Your data is never used to train AI models.
Rootly is an incident management and on-call platform for alerts, incident response, automation, status updates, responder coordination, retrospectives, and operational reporting.



































