How Zenzap AI Agents Work
AI agents and connected tools, right in the chat

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Your agent, your control
Find messages and operational context
Search Sedna for supported messages, threads, contacts, attachments, teams, tags, assignments, and related business context.
Send and reply to email
Create supported outbound messages, replies, forwards, and internal communication through Sedna.
Update status, tags, and ownership
Change supported assignments, status, tags, flags, categories, participants, and message details in Sedna.
Coordinate shared-inbox work
Add supported comments, route messages, create follow-up actions, and connect email to operational workflows in Sedna.
Flag urgent or unanswered work
Check Sedna for unanswered messages, priority communication, overdue follow-up, or operational exceptions.
Summarize email operations
Bring supported conversation history, workload, response status, and important operational communication from Sedna into the chat.
Security & Compliance
Zenzap's AI agents are SOC 2, GDPR, and ISO 27001 certified, with full HIPAA compliance and signed BAA for healthcare teams.
Your data is never used to train AI models.
Sedna is a business email and workflow platform for teams handling high volumes of operational communication, especially in maritime, logistics, and supply-chain environments. It connects email with shared context, collaboration, and core business systems.


































