How Zenzap AI Agents Work
AI agents and connected tools, right in the chat

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Your agent, your control
Find customer profiles and events
Search Segment for supported customer profiles, events, segments, data models, and related records.
Query customer data
Run supported profile, event, or data-model queries in Segment and bring results into the chat.
Explore segments and insights
Retrieve supported segments, calculated insights, or customer attributes from Segment.
Flag meaningful changes
Check Segment for profile, segment, or customer-data changes that need attention.
Summarize customer context
Bring supported customer and audience information from Segment into a clear team summary.
Run recurring data checks
Monitor supported customer data and surface updated insights in the chat.
Security & Compliance
Zenzap's AI agents are SOC 2, GDPR, and ISO 27001 certified, with full HIPAA compliance and signed BAA for healthcare teams.
Your data is never used to train AI models.
Segment is a customer data platform used to work with customer profiles, events, segments, and related data for analysis and activation.


































