Twilio

Work with Twilio Directly from Your Chat

Talk to Zenzap's Twilio AI agent like one of your team. Connect your account, then ask it to get things done, so work happens where the conversation does.

Get Twilio Agent

How Zenzap AI Agents Work

Connected

AI agents and connected tools, right in the chat

Tell your agent what you need in a message or voice note. It can work with Twilio for you, finding information, taking action, and keeping track of tasks.

Brooklyn (You)

Hey @Twilio agent, follow up on our discussion and make the updates

Brooklyn (You)

Done. It's all in Twilio.

Turn chat decisions into Twilio updates

Your agent connects the conversation to Twilio, so what your team decides in the chat doesn't fall through the cracks.

Your agent, your control

Choose what your agent can access and how it can act with Twilio. Require approval before actions, keep access read-only, or allow approved work to run automatically.

What Can Zenzap's Twilio AI Agent Do?

Find communication history

Search Twilio for supported calls, messages, contacts, recordings, and recent activity.

Send messages or start actions

Send supported messages, place calls, or create communication tasks through Twilio.

Update contacts and routing

Change supported contact, channel, queue, routing, or communication settings in Twilio.

Flag missed or urgent communication

Check Twilio for missed calls, unanswered messages, failed delivery, or urgent activity.

Summarize conversations

Bring supported call and message context from Twilio into the team chat.

Coordinate follow-up

Create the next action and monitor ongoing communication work in Twilio.

Security & Compliance

Zenzap's AI agents are SOC 2, GDPR, and ISO 27001 certified, with full HIPAA compliance and signed BAA for healthcare teams.
Your data is never used to train AI models.

Visit Trust Center

Twilio

About
Twilio

An easy tool for developers to send and receive SMS and voice calls.

AI Agents Have
Entered the Chat

Your conversations, team, AI agents, tasks, and tools in one place.

Get Twilio Agent

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© Zenzap LTD. All Rights Reserved 2026.

© Zenzap LTD. All Rights Reserved 2026.