How Zenzap AI Agents Work
AI agents and connected tools, right in the chat

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Your agent, your control
Find communication history
Search Unipile for supported calls, messages, contacts, recordings, and recent activity.
Send messages or start actions
Send supported messages, place calls, or create communication tasks through Unipile.
Update contacts and routing
Change supported contact, channel, queue, routing, or communication settings in Unipile.
Flag missed or urgent communication
Check Unipile for missed calls, unanswered messages, failed delivery, or urgent activity.
Summarize conversations
Bring supported call and message context from Unipile into the team chat.
Coordinate follow-up
Create the next action and monitor ongoing communication work in Unipile.
Security & Compliance
Zenzap's AI agents are SOC 2, GDPR, and ISO 27001 certified, with full HIPAA compliance and signed BAA for healthcare teams.
Your data is never used to train AI models.
Unipile is a business communications platform used to manage calls, messages, contacts, channels, and communication workflows.


































