How Zenzap AI Agents Work
AI agents and connected tools, right in the chat

.png)
Your agent, your control
Find customer and retention data
Search Yotpo for supported customers, reviews, loyalty activity, campaigns, and retention data.
Create customer engagement work
Create supported review, loyalty, referral, email, SMS, or retention workflows in Yotpo.
Update customer programs
Change supported customer, campaign, loyalty, or messaging information in Yotpo.
Flag retention opportunities
Check Yotpo for feedback, churn signals, inactive customers, or engagement changes that need attention.
Summarize retention activity
Bring supported customer engagement and retention information from Yotpo into the chat.
Coordinate recurring retention work
Run regular checks and keep ecommerce retention workflows moving through Yotpo.
Security & Compliance
Zenzap's AI agents are SOC 2, GDPR, and ISO 27001 certified, with full HIPAA compliance and signed BAA for healthcare teams.
Your data is never used to train AI models.
Yotpo is an ecommerce marketing platform used to manage customer reviews, loyalty, referrals, user-generated content, email, SMS, and retention programs.



































