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Brooklyn (You)
How Zenzap AI Agents Work
Connected
AI agents and connected tools, right in the chat
Brooklyn (You)
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Your agent, your control
Find customer records
Search Zendesk Sell for supported contacts, companies, opportunities, and recent customer activity.
Create CRM records from chat
Create supported contacts, opportunities, notes, and follow-up tasks in Zendesk Sell from a conversation.
Update accounts and opportunities
Change supported stages, owners, values, and record fields in Zendesk Sell as decisions are made.
Keep follow-ups moving
Check Zendesk Sell for stalled opportunities and create or update the next follow-up.
Summarize account activity
Bring recent interactions, open items, and customer context from Zendesk Sell back into the chat.
Report on the pipeline
Analyze supported pipeline data in Zendesk Sell and flag risks, gaps, or changes that need attention.
Security & Compliance
Zenzap's AI agents are SOC 2, GDPR, and ISO 27001 certified, with full HIPAA compliance and signed BAA for healthcare teams.
Your data is never used to train AI models.
Visit Trust Center
Zendesk Sell (formerly Base) is a sales automation tool to enhance productivity, processes, and pipeline visibility for sales teams.
AI Agents Have
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Your conversations, team, AI agents, tasks, and tools in one place.
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