How Zenzap AI Agents Work
AI agents and connected tools, right in the chat

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Your agent, your control
Find business records
Search supported Zoho applications for customers, finance, sales, support, marketing, and operational records.
Create work across the suite
Create supported records, tasks, transactions, communications, or workflow items in connected Zoho applications.
Update records and workflows
Change supported fields, status, ownership, dates, and workflow details across connected Zoho applications.
Flag work that needs attention
Check connected Zoho applications for overdue, incomplete, unusual, or blocked work.
Summarize business activity
Bring supported customer, finance, operational, and team activity from Zoho into the chat.
Coordinate recurring work
Run scheduled checks and keep cross-functional work moving through connected Zoho applications.
Security & Compliance
Zenzap's AI agents are SOC 2, GDPR, and ISO 27001 certified, with full HIPAA compliance and signed BAA for healthcare teams.
Your data is never used to train AI models.
Zoho is a broad business software suite spanning CRM, finance, marketing, support, collaboration, human resources, analytics, and operations. The supplied connection provides access to supported Zoho APIs, so available actions depend on the authorized Zoho application and scopes.


































