How Zenzap AI Agents Work
AI agents and connected tools, right in the chat

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Your agent, your control
Find customer records
Search Zoho CRM for supported contacts, companies, opportunities, and recent customer activity.
Create CRM records from chat
Create supported contacts, opportunities, notes, and follow-up tasks in Zoho CRM from a conversation.
Update accounts and opportunities
Change supported stages, owners, values, and record fields in Zoho CRM as decisions are made.
Keep follow-ups moving
Check Zoho CRM for stalled opportunities and create or update the next follow-up.
Summarize account activity
Bring recent interactions, open items, and customer context from Zoho CRM back into the chat.
Report on the pipeline
Analyze supported pipeline data in Zoho CRM and flag risks, gaps, or changes that need attention.
Security & Compliance
Zenzap's AI agents are SOC 2, GDPR, and ISO 27001 certified, with full HIPAA compliance and signed BAA for healthcare teams.
Your data is never used to train AI models.
Zoho CRM is an AI-powered sales CRM that empowers teams to work together better and close more deals.



































